The Student Affairs office is committed to providing a quick, courteous and fair resolution of any issues related to student activities. For this purpose, a multi-level procedure has been put in place. Students who are not satisfied with the response at a lower level may proceed to a higher level as indicated in the table below. However, they should note that a higher authority will not respond unless the lower authority has already been approached. The appropriate way to approach the various authorities is indicated below the table.

Issue Resolution
S.No.		First Level	Second Level	Third Level	Forth Level	Fifth Level
1	Hostel Related	Caretaker at respective hostel JM/AM Student Affairs	DM/Manager SA	Chief Warden	DoSA	Ombudsperson
2	Clubs Related	Club coordinators/Student Council, JM/AM Student Affairs	DM/Manager SA	Faculty Coordinator-Clubs	DoSA	Ombudsperson
3	Sports Related	Sports Assistant/Sports Committee-(Sports Block), JM/AM Student Affairs	DM/Manager SA	Faculty Coordinator-Sports	DoSA	Ombudsperson
4	Food Related	Mess committee JM/AM Student Affairs	DM/Manager SA	Faculty Coordinator-Eateries	DoSA	Ombudsperson
5	Ragging	Hostel Caretakers/ JM- Student Affairs	Manager Student Affairs	Chief Warden / Warden	DoSA	Ombudsperson
6	Sexual Harassment	Anti-sexual harassment committee
7	Any Other issue related to Student Affairs	JM/AM Student Affairs	DM/Manager SA	Faculty Coordinator	DoSA	Ombudsperson

Note: Students may approach the Ombudsperson at ombudsperson@iiitd.ac.in if the issue stands unresolved till Level 4.

How to reach level 1/2/3/4 Authorities
	Email ID	Room No
DoSA	dosa@iiitd.ac.in	B-606 (R&D Block)
Faculty Coordinator for Sports	sports-coordinator@iiitd.ac.in	B-603 (R&D Block)
Faculty Coordinator for Food	messcommittee@iiitd.ac.in	A-602 (R&D Block)
Chief Warden	admin-hostel@iiitd.ac.in	A-404 (R&D Block) for Boys, B-308 (R&D Block) for Girls
Faculty Coordinators for Clubs	clubs@iiitd.ac.in	B-211 (R&D Block)
Caretakers at respective hostel	admin-bh@iiitd.ac.in, admin-gh@iiitd.ac.in	Old Boys Hostel, Ground Floor, 526 (extension), Old Girls Hostel, Ground Floor, 530 (extension)
DM/Manager SA	ravi@iiitd.ac.in	A-207, Academic Block
JM/AM SA’s	sonal@iiitd.ac.in, jagadanand@iiitd.ac.in	A-207-1, Academic Block
Nursing Assistant	admin-infirmary@iiitd.ac.in	Infirmary at GF girls hostel